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SALESMANB2B RETURN & REFUND POLICY:

Below is SalesManB2B's return & refund policy. If you want to return item/items to us or get refund, please read and follow the instructions listed. You should also get help from sales representatives, they will be glad to help you. It is crucial to understand our return policy and make certain the criteria are met before physically sending item/items back to us.

SalesManB2B reserves the right to charge a handling fee on all returned products.

 

 

Several conditions must be met before SalesManB2B will refund an item. We also offer partial refunds if conditions for a full refund is not met. We only allow a complete refund for items that have problems caused by SalesManB2B. This means that damaged items not caused by SalesManB2B cannot warrant a full refund.

I SalesManB2B  is one responsible company. We will check your orders very carefully before delivery. If you have any doubts, please contact with your sales representatives .Usually LightInTheBox can and will offer complete and partial refunds on most of the items. However, some items on our website might have special conditions and might be non-refundable.

When the package finally returns to our office, we will examine the item and offer a complete refund if the above required conditions is met. If there are missing or parts and accessories, we can offer a partial refund depending on the item condition.

All packages that warrant a complete and partial refund will have its original shipping fee (from LightInTheBox to you) refunded as well!

LightInTheBox will not be responsible for the returning shipping fee (from you to LightInTheBox).

All LightInTheBox items have 7 days (from customer receiving the package to the customer contacting us) before being non-eligible for complete and partial refund.

LightInTheBox reserve the right to issue an approximately 15% restocking fee based on the condition and specification of the item.

 

 

Several conditions must be met before SalesManB2B will replace an item:

1, Wrong delivery

2, Damaged products caused by us.

3, Bad quality before delivery.

Note that some of our items are non-replaceable. You should also get help from one of our customer representatives, they will be glad to clarify for you.

SalesManB2B will ship the replaced package back to you with no charge! We will handle all the necessary shipping fees (from SalesManB2B back to you).

LightInTheBox will not be responsible for the returning shipping fee (from you to LightInTheBox).

All LightInTheBox items have 31 days (from customer receiving the package to the customer contacting us) before becoming non-replaceable.

LightInTheBox reserve the right to issue an approximately 15% restocking fee based on the condition and specification of the item.

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